Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Processing times may vary during sales, promotions, or high-demand periods.
Shipping Methods
We offer multiple shipping options depending on your location and product availability. Available shipping methods and delivery estimates will be displayed during checkout.
Delivery Time
Estimated delivery times:
- Local Deliveries: 2–5 business days
- Nationwide Deliveries: 3–7 business days
- International Deliveries: 7–15 business days (if available)
Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Package size and weight
- Selected shipping method
The final shipping cost will be displayed at checkout before payment confirmation.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if available). You can use the tracking information to monitor your shipment status.
Delivery Attempts
Courier companies may attempt delivery multiple times. If delivery fails due to incorrect address or customer unavailability, additional charges may apply for re-delivery.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
International Shipping
International shipping may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur. If your shipment is delayed or lost, please contact our support team for assistance.
Damaged Packages
If your package arrives damaged:
- Do not discard the packaging.
- Take clear photos of the package and product.
- Contact our support team within 48 hours of delivery.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team through our Contact Us page.